Jeep Sing Fashion processes orders we've received up till 9 am on our working days.
Order amendments have to be made before 9 am of the next working day after purchase.
During DEC and JAN periods we will not allow any order amendments or additions.
All orders are final after that.
Please note that once your order has been processed and dispatched, it will no longer be possible for us to make any changes.
Hence, any amendments required should be made known to firstname.lastname@example.org before the designated cut-off time, with no additional charges incurred.
Amendment requests after the cut-off time will be charged for an administrative fee of $5, provided that your order has not been dispatched.
Should your amendment request be sent to us after the order is dispatched successfully, there will be an administrative fee + redelivery fee of $10, under the condition where the parcel is still with our courier and has not been delivered to your residential address.
In the scenario where you've successfully received your order.
- You may wish to do an exchange with your received item(s) at our retail store with no additional charges. Do bring down the invoice paper and the received item(s).
- Alternatively, you may ship your items back to us via registered mail or any mail with tracking to our office address and pay a redelivery fee of $5 for us to mail your amended orders to you. Jeep Sing Fashion will not be responsible for any lost or misplaced mails.
Kindly note that all goods sold are non-refundable.